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Biography
Dan Crumb was named Kansas City's Chief Financial Officer on September 17, 2010, and added the title of Executive Vice President in March 2021. He enters his 15th season in the National Football League in 2024, working with Chiefs Chairman and CEO Clark Hunt and President Mark Donovan in directing the club's financial operations and supporting the team's business operations.
Since joining the Chiefs, Crumb has been instrumental in instituting changes that have improved the team's business performance and efficiency, employing the use of pricing models in a variety of business facets to ensure the club is planning for a future of growth across its football and business ventures. He also oversaw the implementation of new forecasting and budgeting, financial reporting, human resources/payroll and CRM systems along with the development of a company-wide internal business planning system complete with dashboarding and benchmarking tools to maximize efficiency in the business planning process.
Along with the club's finance, strategy and data analytics and accounting departments, Crumb also oversees the team's information technology department, which serves the technology needs of both the Chiefs and Hunt Midwest Enterprises. For his work, Crumb was recognized as a 2016 CFO of the Year by the Kansas City Business Journal.
Throughout 2021, Crumb and the club's information technology department continued to strategically outsource software as a service partner while maintaining closer control on the internal systems needed to facilitate gameday and other major events at GEHA Field at Arrowhead Stadium. New solutions in payment processing as well as customer data, marketing and loyalty were introduced to improve the fan experience. Additionally, enhanced protective controls were added at both GEHA Field at Arrowhead Stadium and the team's practice facility. Lastly, the technology team digitized many of the processes and displays in the club's player personnel department, including the evolution to dynamic scouting systems to allow more streamlined processes.
Crumb worked closely with the information technology department throughout the COVID-19 pandemic, ensuring that the team's e-commerce structure was sustainable while emphasizing vendor satisfaction. Crumb also led the charge on the club's transition to a virtual work environment, ensuring that many of the club's practices would be transferable to a post-pandemic environment.
Prior to joining the Chiefs, Crumb, a New Orleans native, worked for the New Orleans Hornets of the National Basketball Association as the team's Senior Vice President and Chief Financial Officer. During his time with the Hornets, he led the club's finance, human resources and information technology departments. He oversaw the transition of the finance department from Oklahoma City to New Orleans following Hurricane Katrina. In addition to financial leadership, Crumb was responsible for compliance with league standards and policies.
Before joining the Hornets, Crumb served as the Chief Financial Officer of Abita Springs Water Company, Inc. He guided the company's rebuilding efforts through Hurricanes Katrina and Rita, which included adjusting the company's business model, procuring product from alternate sources and preparing business interruption and property and casualty claims related to Hurricane Katrina. He also managed the company's finance, information technology and human resources departments for the organization's multi-state operation. Crumb began his professional career at KPMG, an international audit, tax and advisory firm.
An active member of the New Orleans community, Crumb served on the Board of Directors for The Salvation Army, Café Hope and Second Harvest Food Bank of Greater New Orleans and Acadiana. He was also a guest lecturer at the Tulane University Law School Sports Law Program and has authored a number of articles for national and state CPA society journals.
Crumb has brought that same community involvement to the Midwest and is part of numerous philanthropic organizations in Kansas City. He sat on the Board of Trustees for the National World War I Museum and Memorial for nearly a decade and served as chairman of their Gallery Refresh Task Force for three years. He is a member of the Board of Directors for the Truman Library Institute and the United Way of Greater Kansas City and been involved with Harvesters Community Food Network since 2011, having served as a past chair. He also brings his expertise to colleges across the country with yearly sports finance presentations to business students at Tulane University and the Universities of Alaska, Nebraska, Oregon, San Francisco and Wyoming.
In addition to his community service, Crumb is a member of the American Institute of Certified Public Accountants, the Missouri Society of Certified Public Accountants and the Kansas Society of Certified Public Accountants. He also served on the Board of Directors of the Kansas Society of Certified Public Accountants and the Missouri Society of Certified Public Accountants.
Education: University of New Orleans (B.S. Finance 1987); Tulane University (M.B.A. 1989). Family: Wife - Janet; Children - Pat and Ally.