Fan Experience | Customer Service | Kansas City Chiefs - Chiefs.com
Event Day Resources
Know Before You Go
Everything you need to know before you head to GEHA Field at Arrowhead Stadium for event day
Need Help on Event Day?
Visit a Fans First Booth
Field Level: Sections 106, 114, 124, 131 or Hall of Honor
CommunityAmerica Club Level: Any Concierge Desk
Upper Level: Sections 307, 317, 318, 330, 338, 341 or Ford Fan Zone
Fan Code of Conduct
The Kansas City Chiefs are committed to creating a safe, comfortable, and enjoyable experience for their fans, both inside GEHA Field at Arrowhead Stadium and throughout the Truman Sports Complex (including all parking areas).
Arrowhead Events Schedule
GEHA Field at Arrowhead Stadium hosts a variety of large-scale events including concerts, motorsports, soccer matches, and much more.
Fan Resources
Chiefs Kingdom Rewards
Chiefs Kingdom Rewards is a program that lets you earn and redeem points for exclusive Chiefs prizes. It's easy to sign up and even easier to start earning points.
Chiefs Mobile App
The Chiefs Mobile App keeps you connected to Chiefs Kingdom 365 days a year with team news, updated rosters, stats, and injury reports. Enhance your game day experience with mobile ticketing, 3D stadium maps, concessions menus and more.
Visit: Shop.Chiefs.com
Questions on online orders, email customerfirst@fanatics.com or call 855-217-9898.
In-Season Store Hours: 10 AM - 6 PM, Monday-Saturday
Off-Season Store Hours: 10 AM - 4 PM, Tuesday-Saturday
Call: 816-920-8223
Get Your Pet in the Pack!
The Kingdom Pet Pack is here! Your pets are as much a part of Chiefs Kingdom as you are, and it's about time they got the recognition they deserve.
Connecting the Kingdom
Chiefs Kingdom has no borders, and no Chiefs fan should have to celebrate gameday alone. Chiefs Kingdom Worldwide exists to connect the Kingdom, no matter where you are. Help keep the Kingdom close by sharing your information and location below to get connected!
Fan Recognition
Lamar Hunt Legacy Seat
Nominate an individual that embodies the spirit of Lamar Hunt and upholds the pillars of our mission: Win with Character, Honor Tradition, Inspire our Fans, and Unite our Community.
Certificates for Members of Chiefs Kingdom
